Steve Montague flew F-14s in the Navy and spent 37 years at American Airlines, the last four as a check airman. Early in his airline career, after a month of flying with a captain who shut him down …
Why Fighter Pilots Never Use the Word “Mistake” — with Boo Boucousis
Fighter pilots fly missions where a moment of ego or self-protection can get people killed -- so their debriefs are built to strip blame out entirely. Former Royal Australian Air Force pilot Christian …
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Why New Leaders Hold Back Good Ideas – with Jesse Jackson
Jesse Jackson, contact center leader and host of Set Lusting Bruce, on the mistake of going gun-shy as a new leader when veterans push back with "we tried that, it didn't work." He explains why …
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Communication Is Leadership, Not Just a Leadership Skill — with Andy Freed
Andy Freed has spent 30 years helping leaders communicate with clarity -- but one cross-cultural marketing blunder taught him that clever means nothing if you haven't considered your audience. The CEO …
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Why “Have a Sense of Humor” Was the Wrong Company Value — with Mike Chaput
My guest for Episode #344 of the My Favorite Mistake podcast is Mike Chaput, President and CEO of Endsight. Mike's favorite mistake was making "have a sense of humor" a core company value -- a choice …
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Why Being Great at Your Job Isn’t Enough to Get Promoted — with Kendall Berg
Kendall Berg was so good at her job that she thought she didn't have to be nice -- until a VP told her, "Nobody likes working with you." That feedback became the catalyst for five promotions in six …