Mark Graban is an experienced leader in “Lean," change management, and continuous improvement methods, with experience in manufacturing, healthcare, and startups. Engage your employees and leaders by hiring Mark as a speaker, trainer, or consultant.
How @AmericanAir irritates me with credit cards even when I’m not on board. I was hoping the survey was about how many credit card announcements are too many. Nope, survey closed. They got enough feedback. Grrrr pic.twitter.com/aDUxNbZTwO
MDs claim they were fired for raising concerns about quality... but there are two sides to this story?Tenet responds to lawsuit, accuses cardiologists of bullying staff, missing proceduresbeckershospitalreview.com/leg…