Mark is the creator of and author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen. -- More


Added comments from the Toronto Cyclist Who Error Proofed With a “Pool Noodle” to Improve His Safety…


Mark is an engaging and inspiring speaker who can help bring relatable stories and practical methods to your event or organization. Schedule Mark to speak.

Consultant & Coach

Let Mark help your organization improve safety, quality, access, cost, and staff morale with his proven consulting approach. Learn more.