Mark Graban is an experienced leader in “Lean," change management, and continuous improvement methods, with experience in manufacturing, healthcare, and startups. Engage your employees and leaders by hiring Mark as a speaker, trainer, or consultant.
Was this yet another case of bad lab processes leading to her pathology slide being mixed up with another patient's?University of Colorado Hospital accused of removing woman’s 2 healthy kidneys kdvr.com/2018/11/15/uni…
“Walmart said it will require its employees to use certain hospitals for costly spine surgeries, an effort to weed out unnecessary procedures and lower its health-care spending.”Lower cost and better quality can go together when you choose wiselywsj.com/articles/to-cu…
Today’s blog post... Why write about basketball? Well, there are lessons that we can learn and apply to our own workplace metrics, as I write about in my book “Measures of Success: React Less, Lead Better, Improve More....” leanblog.org/2018/11/is-and…