A conversation with Dr. Josh McConkey about mistakes, moral courage, and accountability in high-stakes leadership. Listen: Check out all episodes on the My Favorite Mistake main …
How a Lab Error Led to an Unnecessary Surgery—and What Healthcare Teams Can Learn
A single lab error led to an unnecessary surgery—and revealed how easily systems can fail patients when learning stops. Listen: Check out all episodes on the My Favorite Mistake main …
How 531 Living Patients Were Mistakenly Declared Dead—and What This Reveals About System Failures
A single mistake affected 531 patients—not because people didn’t care, but because the system made it easy to fail silently. Listen: Check out all episodes on the My Favorite Mistake main …
What a Home-Building Mistake Taught Grace Bourke About Trust, Verification, and Healthcare Improvement
Grace Bourke shares how a painful home-building mistake reshaped her thinking about trust, verification, and speaking up—lessons that matter just as much in healthcare as they do at …
How the NFL Reduced Concussions Without Eliminating the Kickoff
Dr. Thom Mayer returns to explain how the NFL cut kickoff concussions by 43%—without losing the play—through data, experimentation, and continuous improvement. Listen: Check out all episodes …
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The Entrepreneur Mistake That Nearly Stalled a Multimillion-Dollar Home Care Business
When Michelle Rankine left the structure of elite sports organizations to build her own home care business, she made a mistake many founders know well—trying to do too much herself. In this episode, …