Reporters and writers: I am available for interviews or quotes about topics including Lean management, Lean healthcare, learning from mistakes, and more:
Print and/or Web Media Citations and Interviews:
The Baffler: “Inhospitable: Process mismanagement in American health care” (11/23)
Quoted in this story by Eli Frankel, in part:
“The problem, Graban says, is that “health systems can apply this lean label to anything that they’re doing, you know, whether there’s any kind of fidelity to the real Lean principles.”
Quoted in Investor's Business Daily: Tinkering Isn't A Waste Of Time If You Do It This Way (11/23)
Story by Morey Stetter. In part:
“When I think of tinkering, it's improving how work is done and improving outcomes,” said Mark Graban, author of “The Mistakes That Make Us.”
Quoted in KTRH News Story: Better Options to the Rat Race (4/23)
News story by Nikki Courtney (via phone interview) – Web version of radio story…
In part:
“… It’s not about hours. A timecard, he suggests, is not today’s measure of productivity, effectiveness, or quality. It’s getting the job done effectively and efficiently. When and where is a more personal choice….”
Recent Years:
- GoLeanSixSigma.com, “Expert Excerpts: Mark Graban on Lean in Healthcare” – Interview (1/19)
- Fast Company, “How to recognize if you’re overreacting” – Quoted (2/19)
- Natfluence, “Mark Graban” – Interview (5/19)
- The Economist, “Instincts in business: Knowing when to trust your “gut”” – Quoted (8/19)
- Inc, “27 Daily Habits Practiced by Exceptionally Successful People” – Quoted (10/19)
- Radix Health, “16 Ways to Improve Access for Aging Patients” – Quoted (1/20)
- Trendhunter.com, “We Spoke with Mark Graban to See How the US is Managing Surges” – Interviewed (3/20)
- Modern Healthcare, “Lean Management Used Improperly by Many Health Systems” – Quoted (5/20)
- Fortune.com, “Key Steps To Assess When (And If) To Bring Employees Back To The Office” – Interviewed (5/20)
- Safeopedia.com, “Nursing Home Safety: How to Keep Your Employees Safe” – Quoted (7/20)
- Orthogonal.io, “What the Experts Learned in 2020: SaMD, Digital Health, Cybersecurity” – Quoted (11/20)
- CO, by the U.S. Chamber of Commerce, “Is Your Gut Instinct Always Right? How to Check Yourself” – Quoted (3/21)
- Forbes, “New Press Ganey Report Warns That Covid-19 May Have Worsened Hospital Safety” – Mentioned (4/21)
- CFO Bookshelf, “Measures of Success with Mark Graban” – Interview (2/22)
- Go Solo, “Let's Improve Together – Constancy” – Interview (7/22)
Older:
- ThomasNet, “Is Your Lean LAME?” – Quoted (7/07)
- Healthcare Construction & Operations, “Q&A Nov/Dec 2008 – Trimming the Fat, Author Discusses Lean Thinking with Hospitals” (see page 8)- Q&A Interview (11/08)
- ThomasNet, “Lean Credited for Operational Savings” – Quoted (4/09)
- Keller Citizen (TX), “Doctors praise consultant’s book” – Profiled and Quoted (7/09)
- Becker's Hospital Review, “3 Best Practices for Implementing Lean Processes at Your Hospital With the Author of Lean Hospitals” – Quoted (9/09)
- Becker's Hospital Review, “5 Key Principles for Hospitals From Toyota's Lean Production System” – Quoted (9/09)
- ThomasNet, “Expert's Corner” – Q&A Interview (11/09)
- ThomasNet, “Technology's Role in Lean Today” – Quoted (11/09)
- CFO Magazine, “Keen to be Lean” – Quoted (12/09)
- New York Times, “Factory Efficiency Comes to Hospitals” – Quoted (7/10)
- Tampa Bay Business Journal, “Toyota techniques drive profit, efficiency gains at Moffitt” – Quoted (11/10)
- Health Affairs, “Life In The ‘Lean’ Lane: Performance Improvement At Denver Health” – Quoted (11/10)
- The Hospitalist, “HM@15 – Are You Living Up to High Expectactions of Efficiency?” – Quoted (9/11)
- H&HN Magazine, “What Can Lean Do for You?” – Quoted (10/11)
- Bellingham Herald, “Ask SCORE: Additional tips on making a business more efficient” – Mentioned (3/12)
- MedCity News, “How hospitals are implementing lean healthcare practices” Quoted (3/12)
- Healthcare Technology Online, “Kaizen: The Key To Lean Healthcare?” Quoted (5/12)
- San Antonio News Express-News, “Author encourages kaizen methods to improve healthcare” – Article about book (6/12)
- Healthcare Finance News, “7 ways lean healthcare management reduces cost” – Quoted (7/12)
- Premissi Magazine (Finland), “When a Fault is System” – Interviewed and Quoted (3/13)
- ManageMyPractice.com, “Cutting Waste is More Important Than Ever: An Interview with Lean Healthcare Expert Mark Graban” – Interviewed (4/13)
- Dodge Communications, “Lean forward: Mark Graban on how kaizen can improve quality of care and patient safety, and build strong organizations” – Interviewed (4/13)
- Becker's Hospital Review, “Why Does Low Hand Hygiene Compliance Still Plague Healthcare? 4 Reasons” – Quoted (4/13)
- News & Record, “Cone CEO on layoffs: ‘Everybody's very nervous'” – Quoted (6/13)
- Regina Leader-Post, “Lean expert says change difficult” – Quoted (3/14)
- Dodge Communications, “Improving healthcare – there's no instant pudding” – Interviewed (4/14)
- Lean Management Journal, “Interviewing Mark Graban” (Lean and Technology) – (4/14)
- Everett Herald, “Boeing limits use of handheld electronic devices” – Quoted (5/14)
- Healthy Debate, “From the factory floor to the emergency department: Hospitals explore Lean method” – Quoted (9/14)
- Shmula.com, “Improving Healthcare with Lean: An Interview with Mark Graban” – Interviewed (9/14)
- The Guardian, “Texas hospital mounts ‘#PresbyProud' fightback as Ebola criticism mounts” – Quoted (10/14)
- AHRQ WebM&M, “In Conversation With… Mark Graban, MS, MBA” – Interviewed by Dr. Bob Wachter (1/15)
- Grasshopperherder.com, “Lean in Healthcare – Interview with Mark Graban” – Interviewed by Tristan Kromer (3/15)
- Healthcare Finance, “Lean Six Sigma changing healthcare as more providers adopt methods” – Quoted (5/15)
- Healthcare (journal), “Interview with Mark Graban, MS, MBA” (7/15)
- Modern Healthcare, “Learning to be Lean” – Quoted (9/15)
- Appleton Post Crescent, “ThedaCare's potential merger part of trend” – Quoted (3/16)
- Reinvigoration, “An interview with Mark Graban” – Interviewed (6/16)
- Modern Healthcare, “Innovations: Software KaiNexus offers Lean an assist” – Quoted (7/16)
- Detroit News, “Feds’ DMC funding threat worries Detroit leaders” – Quoted (10/16)
- Expert Interview Series: Mark Graban of Leanhospitalsbook.com – Interview (11/16)
- Civil Eats, “What Can Small Farms Learn From a Car Company?” – Quoted (11/16)
- Digital Inbound, “Expert Interview Series: Inbound Marketing Strategies For Promoting Himself and His Book” – Interview (3/17)
- US News & World Report, “Know When It's Time to Sell a Stock” – Quoted (11/18)
