A small mistake early in his career taught William Harvey how trust, safety, and leadership are built—or broken—in a single moment. Listen: Check out all episodes on the My Favorite Mistake …
Mistakes at Toyota and Distilling Whiskey: David Meier on Learning Without Blame
Former Toyota leader and master distiller David Meier shares how mistakes at Toyota—and later at a Kentucky distillery—shaped a no-blame mindset focused on learning, responsibility, and asking one …
Lean Manufacturing Expert Bob Rush Is a Big Fan of Mistakes
Lean manufacturing expert Bob Rush explains why mistakes are essential for learning, how Lean is a system—not a toolbox—and why the biggest Lean project any leader will ever work on is …
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Why 5S Isn’t About Cleanliness: A Toyota Leader on Mistakes and Workplace Readiness
Keith Ingels of The Raymond Corporation shares how early misunderstandings of 5S became powerful learning moments—and how Toyota-based thinking helps organizations build a culture that learns from …