What happens when a high-profile product launch goes wrong—and millions of users notice? Kevin Goldsmith shares a candid story from Spotify that reshaped how he thinks about failure, experimentation, …
Mistakes at Toyota and Distilling Whiskey: David Meier on Learning Without Blame
Former Toyota leader and master distiller David Meier shares how mistakes at Toyota—and later at a Kentucky distillery—shaped a no-blame mindset focused on learning, responsibility, and asking one …