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Thanks for inviting me to speak at the Lean & Six Sigma Best Practices Conference in Brazil! Here are my slides (a PDF via Dropbox) Click to download More Information My book — Measures of Success: React Less, Lead Better, …

Brazil 2019 Read More »

Thanks for attending my talk! Here are the slides (PDF via Dropbox) Below are some clips and blog posts that expand on what I talked about: “Motivational Interviewing“ The original clip from Jerry Maguire:

Thanks for coming to the Meetup! Here are my slides (PDF via Dropbox): Click to download Other Notes and Deeper Dives More about the Berwick article More about patient safety statistics Deming’s notes on his hospital stay A Webinar Recording …

Systems Thinking TO Talk 2019 Read More »

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Thanks for letting me visit your health system! If you have any questions, feedback, or topics for further discussion, please feel free to contact me. Here are my slides from my session via Dropbox (PDF): Videos, Articles & Links Here is a …

UC Health Visit 2016 Read More »

Thanks for attending our workshop. Click below for a PDF of the slides. View the Franciscan videos about Kaizen via Mark’s blog or via YouTube: Here is the webinar I did with Joe Swartz on Kaizen Coaching, where he give …

KaiNexus User Conference: Kaizen Coaching Read More »

Mark Graban's Latest Book: "Measures of Success: React Less, Lead Better, Improve More"Learn More
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