Shingo Virtual Experience 2020
Thanks to the Shingo Institute for the invitation to present as part of the Virtual Experience. I hope we can all get together in 2021 for the mini-workshop that they had asked me to present at the original 2020 event.
This page has slides and additional resources.
Mark's Book
Learn more about my book Measures of Success: React Less, Lead Better, Improve More:
- Book website
- Sample chapter
- Order the book (Amazon exclusive — paperback or Kindle)
Don Wheeler‘s book Understanding Variation:
Slides:
Via Dropbox (PDF) — “Extended Cut”
Recorded Practice Session:
Recorded How-To Webinar:
Read the “how to” as a blog post, via KaiNexus
Blog Posts About Process Behavior Charts
Webinars About Process Behavior Charts
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. Mark's upcoming book is The Mistakes That Make Us. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.