Shingo Virtual Experience 2020
Thanks to the Shingo Institute for the invitation to present as part of the Virtual Experience. I hope we can all get together in 2021 for the mini-workshop that they had asked me to present at the original 2020 event.
This page has slides and additional resources.
Learn more about my book Measures of Success: React Less, Lead Better, Improve More:
Via Dropbox (PDF) — “Extended Cut”