Shingo Virtual Experience 2020

Thanks to the Shingo Institute for the invitation to present as part of the Virtual Experience. I hope we can all get together in 2021 for the mini-workshop that they had asked me to present at the original 2020 event.

This page has slides and additional resources.

Mark's Book

Learn more about my book Measures of Success: React Less, Lead Better, Improve More:

Don Wheeler‘s book Understanding Variation:

Slides:

Via Dropbox (PDF) — “Extended Cut”

Recorded Practice Session:

Recorded How-To Webinar:

Read the “how to” as a blog post, via KaiNexus

Blog Posts About Process Behavior Charts

Webinars About Process Behavior Charts

Click here for more webinars by Mark Graban on the topic

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.