Brazil 2019

Thanks for inviting me to speak at the Lean & Six Sigma Best Practices Conference in Brazil!

Here are my slides (a PDF via Dropbox)

Click to download

More Information

My book — Measures of Success: React Less, Lead Better, Improve More

More on Process Behavior Charts

Blog posts about Process Behavior Charts

Case studies on Process Behavior Charts

Webinar and how-to blog post

Articles by Mark Graban

React Less and Improve More by Using SPC More Effectively

One Way to Improve Your Lean Daily Management Board: From Lists of Numbers to Process Behavior Charts

Your “Lean Daily Management” Approach Would Be Even Better with Some Simple Statistical Methods

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.