Brazil 2019
Thanks for inviting me to speak at the Lean & Six Sigma Best Practices Conference in Brazil!
Here are my slides (a PDF via Dropbox)
More Information
My book — Measures of Success: React Less, Lead Better, Improve More
More on Process Behavior Charts
Blog posts about Process Behavior Charts
Case studies on Process Behavior Charts
Articles by Mark Graban
React Less and Improve More by Using SPC More Effectively
Your “Lean Daily Management” Approach Would Be Even Better with Some Simple Statistical Methods
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. Mark's upcoming book is The Mistakes That Make Us. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.