KaiNexicon 2019 Mark Graban Posted on September 23, 2019 Posted in Uncategorized Thanks for attending my talk! Here are the slides (PDF via Dropbox) Below are some clips and blog posts that expand on what I talked about: “Motivational Interviewing“ Preview & Recording of Mark Valenti's Webinar on “Motivational Interviewing” for the Workplace The original clip from Jerry Maguire: Podcast #124 – Paul O'Neill on Patient Safety Podcast #127 – Dr. Rick Shannon: Lean, Clinical Outcomes & Patient Safety Preview & Recording of Mark Valenti's Webinar on “Motivational Interviewing” for the Workplace Right Sized Capacity in a Stockholm Hospital – Flow, Not Monuments Just Ask Why Five Times? Effective Problem Solving for #Lean or #LeanStartup Doesn't Start or End There Maybe We Should Call it “The Many Whys” Instead of “The Five Whys” in #Lean & #LeanStartup Use 5 Sequential "Whys," not 5 Random Ones A Prototype For My “Two-Bin Hand Sanitizer” Concept About Mark Graban Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.