Slides
Download Slides (PDF) — Includes slides from the session, plus some additional for reading

Psychological Safety & Lean (AM)
Mark's page about Psychological Safety
Scroll down for:
- Slides
- Video of similar talks on the morning and afternoon topics
- Live polling results
- More resources
Recording of a Webinar on Psychological Safety:
Polling Results (PDF)
Other Resources:
- The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation – book by Mark Graban
- Mark's interview with Amy Edmondson on the Lean Blog Interviews Podcast
- The 4 Stages of Psychological Safety – book by Timothy R. Clark
- The Fearless Organization – book by Amy Edmondson
- About Google's Project Aristotle
LeaderFactor Resources
Other Blog Posts by Mark Graban:
Measures of Success (PM)
Learn more about my book Measures of Success: React Less, Lead Better, Improve More:
- Book website
- Sample chapter
- Free templates
- Frequently Asked Questions
- Order the book (Paperback or Kindle)
Don Wheeler‘s book Understanding Variation.
NHS England's “Making Data Count” eBook and program.
Recorded How-To Webinar:
Read the “how to” as a blog post, via KaiNexus
See more about why using the XmR chart is best with real-world data
Donald Wheeler's free online seminars:
Blog Posts About Process Behavior Charts
