Free field guide – Mark Graban
What Your Scorecard Isn’t Telling You
Why smart leaders look beyond red and green bowling charts
Red and green scorecards answer one question well: did we hit the target this month? Leaders also use them to decide what changed and what to do about it, and that’s where the colors mislead. Some red months are just noise. Some green months hide a real problem.
This free 18-page guide shows the difference with four sites, one scorecard, and a few simple charts. No statistics background required, and you don’t have to give up your targets.
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What’s inside
- Why we call them bowling charts, and what people who keep score in bowling already understand about averages
- Four sites, one scorecard: which site really needs your attention (probably not the one you’d pick)
- Six ways red and green drive the wrong decisions, including the “two reds in a row” rule
- Why “green means there’s nothing to look at” lets real problems slip by
- A better view in two steps: run charts, then Process Behavior Charts, with your targets still in view
- How to make the switch without a fight, including a sentence you can borrow for your next meeting
Bring this to your leadership team
Keynotes, workshops, and leadership team coaching that turn your own scorecard into charts your team can use, in person or virtually.
Free companion guide
The Red Beads in Your KPI Review: what Deming’s Red Bead Experiment teaches leaders about blame, targets, and why people stop speaking up.
About Mark Graban
Mark Graban is a consultant, author, professional speaker, and podcaster who helps organizations improve through Lean management, better use of metrics, and psychological safety. He’s the author of Measures of Success: React Less, Lead Better, Improve More and a three-time recipient of the Shingo Publication Award.