Why do well-intended improvements fail to stick—even when everyone agrees they’re better? Ken Snyder shares a formative leadership mistake that reshaped how he thinks about Lean, systems design, and …
From the White House to Executive Coaching: Laura Terrell on Compensation, Questions, and Self-Advocacy
What happens when excitement about a prestigious role crowds out a hard conversation about pay? Laura Terrell reflects on a pivotal early-career mistake at the White House and the lessons it taught …
Marc Lesser’s Transformation: From Zen Monastery to Business Leadership Insights
What happens when avoiding conflict costs you the company you founded? Marc Lesser shares how a pivotal leadership mistake—shaped by his years as a Zen monk—changed how he approaches difficult …
Effective Public Speaking: How Coach Bobbi Kahler Overcame Audience Drowsiness
What do you do when a room goes quiet, disengaged, and ready for a nap—and you’re the speaker? Bobbi Kahler shares how an early public speaking mistake reshaped her mindset, sharpened her skills, and …
College President Suzy Siegle: Lessons from a Regrettable Email Incident
A single email can quietly shape a leader’s career—for better or worse. Walsh College President Suzy Siegle shares how one well-intentioned but misjudged email became a defining leadership lesson …
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The Double-Edged Sword of Transparency: Dr. Richard Winters on the Risks of Sharing Billing Data with Physicians
What happens when transparency backfires? Dr. Richard Winters shares a leadership moment at Mayo Clinic where good intentions around openness created unexpected tension—and the lessons that reshaped …