Billy Taylor on Not Adhering to the Standard as a Leader

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Billy Taylor on Not Adhering to the Standard as a Leader

My guest for Episode #5 is Billy Ray Taylor, a retired Goodyear executive and now the founder and CEO of his firm, LinkedXL.

In today's episode, Billy talks about his “favorite mistake” in which he was “compromising on the standard” early in his career as a leader. “What were the standards for leadership?” he asks. How did mentors and his leaders help him learn the importance of maintaining standards? He then transitioned from being the student to being the teacher.

“What you accept, you cannot change. What you tolerate, you can never change.”

Billy Taylor

You can listen to or watch the episode below. A transcript also follows lower on this page.

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Quotes:

"What you accept, you cannot change. What you tolerate, you can never change."
"Celebrate the process, embrace the individual, because I don't want heroes."
"Celebrate the red. And so at that point, create a cultural, psychological safety where it's safe to bring things to my attention, because I don't expect perfection because perfection doesn't exist. But what I do expect is transparency."

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About

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.