CEO & CPA Charles Read’s Hubris Led Him to Think He Could Do Everything

CEO & CPA Charles Read’s Hubris Led Him to Think He Could Do Everything


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My guest for Episode #142 of the My Favorite Mistake podcast is Charles Read, the president and CEO of the company GetPayroll. He is an MBA, CPA, U.S. Tax Court Practitioner (USTCP), Internal Revenue Service Advisory Council (IRSAC), Employment Tax Expert, IRS Watchdog, and Small Business Advocate.

Charles is an accomplished senior executive and entrepreneur with more than 50-years of financial leadership experience in a broad range of industries, as well as a licensed Certified Public Accountant (CPA).

Charles is a decorated United States Marine Corps sergeant, a combat veteran of the Vietnam War.  While in tye service, he was trained by IBM as a computer programmer and, later, a systems engineer.

He received his BBA cum laude and MBA from the University of North Texas. Charles is the author of books including The Payroll Book: A guide for small businesses & startups.

In today's episode, Charles shares his “favorite mistake” story about his admitted “hubris” that led him to think that he could “do it all” effectively in his company, including marketing. How did he learn this was a mistake? We talk about that and more.

We also talk about questions and topics including:

  • Many say the IRS is underfunded? Is that a mistake?
  • Where do you think hubris comes from?
  • The IRS makes mistakes?? What kinds of mistakes?
  • Other taxpayer mistakes?
  • Mistakes entrepreneurs and small businesses make related to payroll?

Scroll down to find:

  • Video of the episode
  • Quotes
  • How to subscribe
  • Full transcript

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Watch the Episode:


 "I realize now with marketing staff on hand, that personally I can't market my way out of a paper bag. I'm terrible at it. I'm a great bean counter. I'm a nice guy. I'm a good tax man..."
"If you sit down in advance and you say, 'OK, this sounds like a good idea. Let's try it.' And you try it and it doesn't work. That's a lesson learned. It's not a mistake."
"The IRS makes millions of mistakes. Again, we're talking 100,000 people in obsolete technology. In many areas, part of the areas don't talk to the other areas. There's not the full integration that there should be. So, yeah, there's a lot of things that happen."

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Automated Transcript (Likely Contains Mistakes)

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.