Mark Graban is an internationally-recognized leader in the field of “Lean Healthcare.”
The older I get, the more I realize that somebody being very rich doesn't mean they are that smart or that they're a good businessperson.
"Simply put, bad design is everywhere—especially inside your vehicle." teehanlax.com/blog/the-state…
"He was born on third base, thinks he hit a triple... and now is trying to steal second base!" #FAIL
Great #Deming quote from this article parkrapidsenterprise.com/cont… pic.twitter.com/rQrZoT2ypd
#Deming "... services that are so good that your customers will brag about you to their colleagues and stay true to you.” (2/2)