Systems Thinking TO Talk 2019
Thanks for coming to the Meetup!
Here are my slides (PDF via Dropbox):
Other Notes and Deeper Dives
- More about the Berwick article
- More about patient safety statistics
- Deming's notes on his hospital stay
A Webinar Recording of a Practice Session for a Similar Talk From 2018:
My Blog Post and Podcast About That Talk
Information about Motivational Interviewing:
- My web page with a summary and links
- Are you professionally “stuck” on something you need to do or want to do?
Information about my book Measures of Success:
- The book's main web page with more information and how to buy it
Video of My Talk at Lean Startup Week:
Please let me know if you have any thoughts or feedback to share.
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. Mark's upcoming book is The Mistakes That Make Us. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.