Mistakes Men Make in the Workplace: Heather Zumarraga

Mistakes Men Make in the Workplace: Heather Zumarraga

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My guest for Episode #52 of “the My Favorite Mistake” podcast is Heather Zumarraga, a work environment advisor, and President of Zuma Global LLC. She is a respected business commentator for channels including CNBC, Fox News, Fox Business News, and Newsmax — and she is now the author of the book The Man's Guide to Corporate Culture: A Practical Guide to the New Normal and Relating to Female Coworkers in the Modern Workplace.

In today's episode, Heather shares some reflections from her time working in the financial sector — why was she driven to be #1 in her role and what was the cost of that? We also talk a lot about workplace mistakes that men make… discussing topics such as:

  • Is it a mistake to try to treat everybody equally — being “gender blind” versus recognizing gender?
  • What are some mistakes that men make in attempts to be better allies?
  • Mistakes that men make when hiring or leading women?
  • Mistakes that men make working for women?

Having spent much of her career in testosterone-filled work environments, Heather wants to make sure that any male leader who wants to be part of the solution knows how to succeed and thrive in the inclusive modern workplace, as we go back to the office post-Covid. I think you'll enjoy the conversation.

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  • Quotes
  • How to subscribe
  • Full transcript

You can listen to or watch the episode below. A transcript also follows lower on this page. Please subscribe, rate, and review via Apple Podcasts or Podchaser! You can now sign up to get new episodes via email, to make sure you don't miss an episode. This podcast is part of the Lean Communicators network.

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Quotes:

"I don't think I would be where I am today if I wasn't highly competitive at that time, but looking back, and now that I've changed the way I go about things, it is not my number one priority to be #1."

"It stems from leadership in the top. And I mean the rewards of having a highly competitive structure, but maybe workplace relationships suffer."

"When it comes to hiring people, cover up their name and their gender so you're not having any unconscious bias towards your hiring decisions."

 "I think we should recognize gender, but not in a way that puts one above the other or highlighting our differences. I think we should highlight our similarities."

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Automated Transcript (Likely Contain Mistakes)


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.