Episode #8: Jamie V. Parker on the Question That Changed Everything for Her as a Leader

Episode #8: Jamie V. Parker on the Question That Changed Everything for Her as a Leader

My guest for Episode #8 is Jamie V. Parker, the founder of her consulting firm, Process Plus Results, where she is a trainer, speaker, and coach. She is also the host of a podcast called Lean Leadership for Ops Managers.

As many guests have said, Jamie shares her favorite mistake that she's made “so far.” She talks about working to change her leadership style away from the “command and control” approach that had been taught to her in the early stages of her leadership career. Jamie shares stories about a mistake she made in working to lead and coach others in a corporate setting. We'll learn the “question that changed everything” for her as a leader and how she eventually figured out how to get through to one manager who was really resistant to her coaching.

You can listen to or watch the episode below. A transcript also follows lower on this page.

Podcast Audio:

Check out all episodes on the My Favorite Mistake main page.

Video Podcast:


Quotes:

"It doesn't matter how long we've been leading teams, we can always continue to improve and grow and learn and get better."

"I've seen folks  swing the pendulum all the way over to process and lose sight of how process delivers results."

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Automated Transcript


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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