Dr. Greg Jacobson: Juggling Life and Being Both an Emergency Physician and a Startup CEO

Dr. Greg Jacobson: Juggling Life and Being Both an Emergency Physician and a Startup CEO

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Joining me for Episode #31 of “the My Favorite Mistake” podcast is Dr. Greg Jacobson, an emergency medicine physician and the CEO/co-founder of KaiNexus, a technology and software company. In the interest of full disclosure, I will mention that I have worked with KaiNexus, in various capacities, since 2011 and I have an ownership stake in the company.

That said, Greg is one of the most interesting people you'll ever meet. Many startup CEOs launch their company at night while working their day job. Greg started KaiNexus during the days while working some nights as an E.R. doc.

In today's episode, Greg (always the overachiever) shares FIVE favorite mistakes from his career:

  1. Not reading more
  2. Not figuring out work/life balance
  3. Struggling with the diffusion of CEO attention as the company grows
  4. Not being appreciative enough
  5. Not doing his own due diligence

We'll talk about all of that, the importance of creating a culture of continuous improvement in a company, and much more. I think you'll enjoy the conversation, as I did.

You can listen to or watch the episode below. A transcript also follows lower on this page.

Podcast Audio:

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Video Podcast:


"Sometimes just putting more time, effort, and energy to something, it almost slows you down in a weird, bizarre way."

"What does it mean to focus on culture? It means to be more intentional about doing one-on-ones with people. It means to stop and really realize that people are people and they have home lives. It means showing an interest, a genuine interest, not like a superficial interest, about people's passions and about what makes them tick outside of work."

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Automated Transcript (May Contain Mistakes)

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.