CEO Gena Cox Was Cavalier in Quitting a Job

CEO Gena Cox Was Cavalier in Quitting a Job


Check out all episodes on the My Favorite Mistake main page.

My guest for Episode #113 of the My Favorite Mistake podcast is Gena Cox, PhD PCC, an industrial psychologist, executive coach, author, and speaker. She has advised corporate leaders for 20+ years how to build organizational cultures that support innovation, inclusion, and employee engagement.

Gena earned a Ph.D. in Industrial/Organizational Psychology from the University of South Florida and is also the Founder/CEO of Feels Human, Inc. She has a book coming out in October 2022 called Leading Inclusion: Drive Change Your Employees Can See and Feel.

In today's episode, Gena shares her “favorite mistake” story about leaving a company in a way she thinks was “cavalier” — regretting that she couldn't recreate that same culture elsewhere. Sometimes, you don't know what you’ve got until it’s gone.

We talk about that and other topics including:

  • How did recognition of mistake reveal itself?
  • Feels Human, Inc. — what is a “human first organization”
  • Human first doesn’t mean human only?
  • “Inclusive leadership matters” — Beyond being the right thing to do from a human perspective, what are the connections between D&I to business results?
  • Inclusion as a component of “effective leadership”
  • Behaviors that are more inclusive?
  • Diversity easier to measure than inclusion?
  • Definition of inclusion?
  • Blog post — “Why are you always talking about race?
  • The book — coming 2022, Leading Inclusion

Find Gena on Social Media:

Scroll down to find:

  • Watch the video
  • How to subscribe
  • Full transcript



"And as the years have gone by, my biggest mistake, I realized, is that I left a place that I absolutely loved and was never able to replicate that experience."
"Inclusion and leadership are just two sides of the same coin, or maybe even the same side of one coin. You can't consider yourself to be an effective leader if you're not inclusive."

"I never personally talked about race at work until last year, because that is not the way the business corporate culture has been set up. So most people of color that I know would not only would they prefer not to talk about it, there has never really been room to talk about it. "

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Automated Transcript (Likely Contains Mistakes)

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.