A single lab error led to an unnecessary surgery—and revealed how easily systems can fail patients when learning stops. Listen: Check out all episodes on the My Favorite Mistake main …
Recovering from Workplace Bullying—and What Leaders Often Miss
Andy Regal’s story shows how workplace bullying persists not because of bad actors alone, but because leaders and systems stay silent when intervention matters most. Listen: Check out all …
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How a Landing Gear Error Was Caught Before Disaster—and Why Systems Save Lives
A landing gear error nearly ended in disaster—and exposed how small breakdowns can cascade when systems don’t catch mistakes early. Listen: Check out all episodes on the My Favorite Mistake …
How Curiosity Helps Leaders Avoid Assumptions and Unlock Better Performance
Debra Clary’s favorite mistake started with missing a train stop—and led to a lifelong insight about why curiosity, not certainty, is the real engine of great leadership. Listen: Check out …
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From Toxic Culture to Empathic Leadership: Lessons in Empathy, Accountability, and Healing
A conversation with empathy researcher and TEDx speaker Melissa Robinson-Winemiller about toxic systems, self-empathy, and how leaders can respond to mistakes with accountability and …
Why Unlearning Old Habits Is Harder Than Learning New Ones—and What Leaders Can Do
A small pickleball mistake reveals how assumptions, habits, and split-second decisions can quietly undermine performance—and learning. Listen: Check out all episodes on the My Favorite …