Author Jenn Lim Moving “Beyond Happiness” to Living Without Regret

Author Jenn Lim Moving “Beyond Happiness” to Living Without Regret


Check out all episodes on the My Favorite Mistake main page.

My guest for Episode #121 of the My Favorite Mistake podcast is Jenn Lim, co-founder, CEO and Chief Happiness Officer of Delivering Happiness, a company she co-founded with Tony Hsieh, the late CEO of to create more happiness at work/life.

Jenn was a consultant with Zappos from 2003-2011, during the years it grew from a startup into a billion-dollar business. She created the first (of several) Zappos Culture books.

She’s the author of the book Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impactavailable NOW – and it has been on the WSJ Best Seller list for a few weeks.

In today's episode, Jenn shares her “favorite mistake” story about turning down an opportunity to sell movie rights to a novel she had written (and ended up never publishing). How did she learn to “not live with regret,” being “true to yourself”?

We talk about that story and other topics including:

  • The so-called Great Resignation is happening… why?
  • How to embrace the new future of work—hybrid and human — what do you mean by that? – not just technology focus
  • Beyond work… How to infuse values-based decisions in our day-to-day lives?
  • Tell us about the book, Beyond Happiness…

Find Jenn on Social Media:

Scroll down to find:

  • Video of the episode
  • Quotes
  • How to subscribe
  • Full transcript



"... what are your [deathbed] regrets? The number one answer has generally been being true to yourself." Jenn Lim
"There's always going to be need for what humans can bring that technology cannot. If we choose to see it that way. So the fact that we can be empathetic, we can be creative, we can be innovative..." Jenn Lim
"I knew that every decision I made, I would never look back with regret. And I think that's where we can all start from in our lives."

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Automated Transcript (Likely Contains Mistakes)

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.