Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement
Author, Speaker, Consultant, Podcaster, Entepreneur - "The Mistakes That Make Us"
A devastating hospital mistake in Glasgow was described as “human error,” even as leaders acknowledged that “very rigorous processes” were not followed. In this Mistake of the Week, I examine why …
Continue Reading about Releasing the Wrong Body Is Not Just “Human Error”: Mistake of the Week →
A conversation with Dr. Josh McConkey about mistakes, moral courage, and accountability in high-stakes leadership. Listen: Check out all episodes on the My Favorite Mistake main …
A single lab error led to an unnecessary surgery—and revealed how easily systems can fail patients when learning stops. Listen: Check out all episodes on the My Favorite Mistake main …
A single mistake affected 531 patients—not because people didn’t care, but because the system made it easy to fail silently. Listen: Check out all episodes on the My Favorite Mistake main …
Grace Bourke shares how a painful home-building mistake reshaped her thinking about trust, verification, and speaking up—lessons that matter just as much in healthcare as they do at …
Dr. Thom Mayer returns to explain how the NFL cut kickoff concussions by 43%—without losing the play—through data, experimentation, and continuous improvement. Listen: Check out all episodes …
Continue Reading about How the NFL Reduced Concussions Without Eliminating the Kickoff →
