Celebrating Errors for Success: Ward Vuillemot on Customer Behavior, Psychological Safety, and Learning Culture posted on January 9, 2023 Filed Under: Leadership Lessons from Mistakes: The My Favorite Mistake Podcast Tagged With: Amazon, Career, communications, customer behavior, Healthcare, impact, Mistakes, psychological safety, resolutions, root cause, Software, WorkplaceWhat if mistakes weren’t something to hide—but something to celebrate? Ward Vuillemot shares how a product misstep at Amazon and a simple observation about customer behavior reshaped his thinking …Continue Reading about Celebrating Errors for Success: Ward Vuillemot on Customer Behavior, Psychological Safety, and Learning Culture →