Retired USAF Officer Mark Noon Thought Career Transitions Would Be Easy

Retired USAF Officer Mark Noon Thought Career Transitions Would Be Easy


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My guest for Episode #129 of the My Favorite Mistake podcast is Mark Noon. He is a professional speaker, executive coach, and developer of leaders at his company, LEADERSHIPTEN.

Mark is a retired USAF clinical laboratory manager and was in that role for more than ten years out of a total 20+ years of service. He is the author of the book Set Up: Timeless Leadership Skills for Your Success.

In today's episode, Mark tells his “favorite mistake” story about thinking that career transitions would be easy. Why did Mark go into “panic mode” after six months, and how did he adjust his approach?

We talk about that story and other topics including:

  • Positional authority vs being authoritative
  • Command and Control leadership?
  • New transition – forming his own company
  • Looked back for previous lessons learned from past transition?
  • Blog post: 10 Reasons Why We Decided on the name LEADERSHIPTEN
  • Is it a mistake for healthcare organizations to ask too much for “10 ratings from patients?
  • Building upon struggles to be a better
  • Coaching to avoid mistakes or focus on learning from them??
  • Telling what to do versus helping them see it

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"People are people. I say that all the time — inside the military, outside the military, people are people. They still respond the same way. What engages employees in civilian world engages employees in the military."
"Humility is the center, the core, for everything in leadership."

"I don't care if you're the CEO, you have not arrived when it comes to leadership. But are you better than you were? I hope you are. And I hope you continue to get better."

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Automated Transcript (Likely Contains Mistakes)

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.