Psychological Safety: A Pre-Condition for Continuous Improvement (March 2023)

Mark's page about Psychological Safety

Download Slides (PDF)

Other Resources:

• Mark's upcoming book: The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation
• Mark's interview with Amy Edmondson on the Lean Blog Interviews Podcast
• The 4 Stages of Psychological Safety – book by Timothy R. Clark
• The Fearless Organization – book by Amy Edmondson
• About Google's Project Aristotle

LeaderFactor Resources

• Behaviors Guide (free PDF)
• Podcast – Culture by Design
• YouTube Channel
• Website

Other Blog Posts by Mark Graban:

Psychological Safety as a Pre-Condition for Lean and Continuous Improvement

What Do We Mean by Vulnerable Acts in the Context of Psychological Safety?

At Toyota: Mistakes are OK, as Long as We Learn; Culture and Psychological Safety

Creating a Culture of Transparency: Lessons from GE CEO Larry Culp on Communicating Bad News to Leadership

4 Excellent Podcast Episodes on the 4 Stages of Psychological Safety – And More!

Telling People to Be Courageous vs. Making it Safe to Speak Up

Instead of Blaming the Worker, Look at Psychological Safety