Not Going to the Boss for Help on the Late Project: Matt Boos

Not Going to the Boss for Help on the Late Project: Matt Boos


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My guest for Episode #76 of the My Favorite Mistake podcast is Matthew Boos. We were classmates in elementary school back in our hometown of Livonia, Michigan. Now, he is the Director of Strategy for The Industrious and he's the keyboard player for Blizzard of Ozzy, a Black Sabbath Tribute band.

In today's episode, Matt shares his favorite mistake story from a time when he was working for a major telecommunications company. A project was behind schedule (“in the red”) and he and his project co-leader weren't forthcoming about that. Matt says he literally thinks about this ordeal every single day — it's influenced him and he's learned from it. How has this influenced him as a leader? Listen and find out.

Scroll down to find:

  • Video highlights from the Episode
  • Quotes
  • How to subscribe
  • Full transcript

You can listen to or watch the episode below. A transcript also follows lower on this page. Please subscribe, rate, and review via Apple Podcasts or Podchaser! You can now sign up to get new episodes via email, to make sure you don't miss an episode. This podcast is part of the Lean Communicators network.

Watch Episode Highlights:

Due to some technical problems, the video has just the main “favorite mistake” story and a little follow up. For the full episode, listen to the podcast audio (at the top of this post or in your favorite app):


"It's a very interesting way to frame the idea of a mistake, right? A favorite one. So you have to think back and go, well, why do I cherish this particular mistake?"
"[My boss] says, 'Matt, why don't you think I deserve the honor and respect of the truth?'"
"The second thing I think about all the time is how he chose to be a leader and a mentor and not just a dictator. And so I think about those things in my professional life, all the time, every meeting I go into every interaction I have professionally from that point forward."

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Automated Transcript (Likely Contains Mistakes)

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.