Michele Parrish on Not Pushing Back on the Client’s Framing of the Problem

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Joining me for Episode #32 is Michele Parrish. She is a consultant and she is founder and managing partner of the firm Parrish Partners. Michele was previously an executive at Intel and one thing we share in common is that we're both graduates of the MIT Leaders for Global Operations Program.
In today's episode, Michele tells a story related to advising a CEO who called her in with a very particular problem in mind. Michele learned about the need to push back and to not be shy about disagreeing with the client about what the problem really might be. We'll talk about the importance of “emotional intelligence” (something she teaches about), systems thinking, and the need to slow down to pause and reflect.
You can listen to the episode below. A transcript also follows lower on this page.
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