Meetings and Speaking Experts Karin Reed and Joe Allen’s Favorite Workplace Mistakes

Meetings and Speaking Experts Karin Reed and Joe Allen’s Favorite Workplace Mistakes

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My guests for Episode #162 of the My Favorite Mistake podcast are Dr. Joseph A. Allen and Karin M. Reed.

They are the authors of the book SUDDENLY HYBRID: Managing the Modern Meeting. Their previous book was SUDDENLY VIRTUAL: Making Remote Meetings Work.

KARIN M. REED is CEO of Speaker Dynamics. She is an Emmy award-winning broadcast journalist and now focuses on helping business professionals to be confident communicators on any platform? in person, on camera, or through virtual communication tools.

JOSEPH A. ALLEN, PhD, is a Professor of Industrial and Organizational Psychology at the University of Utah. His research focus is on the study of workplace meetings, organizational community engagement, and occupational safety and health.

Sharing their “favorite mistake” stories, Karin talks about a time early in her television news career, where a technical mishap taught her to always have a “Plan B.” Why was Joe surprised that he wasn't getting honest feedback about his writing, and what did that teach him about not taking expertise for granted?

We also talk about questions and topics including:

  • Mistakes with virtual meetings? 
  • Is it a mistake to keep your camera off?
  • What is a hybrid meeting or the hybrid workplace?
  • Mistakes that people or organizations make with hybrid?
  • Tips and tricks to be inclusive to all participants in the room, on video, on the phone etc.?
  • Technology to solve the room webcam camera problem?
  • When the video is imperative in a virtual or hybrid meeting and when it’s not?
  • Non-verbals in a hybrid meeting?
  • Strategies to combat video fatigue and multitasking?

Scroll down to find:

  • Video of the episode
  • Quotes
  • How to subscribe
  • Full transcript

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Quotes:

"[The teleprompter problem] taught me a very valuable lesson: that you always need to have a plan B."
"The video conferencing hybrid is the most complex communication environment. And if you take for granted that you can do it without any thought or any skilling up, then you're going to run into some problems."


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Automated Transcript (Likely Contains Mistakes)


Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is also a Senior Advisor and Director of Strategic Marketing with the healthcare advisory firm, Value Capture.