“Measures of Success” – My Next Book

Turning Data Into Knowledge and Improvement… React Less, Improve More, Lead Better

This is a placeholder page for a book I am writing based on the “Better Metrics” workshops that I have been doing this year. These are methods I've been learning, using, and teaching for 20 years. I've blogged a lot on this topic, as well, over the years. I also presented on the topic at Lean Startup Week. This project is still in the early stages, including initial writing and a lot of iteration around the title, subtitle, and how to best articulate the key points of the book.

Hypothesis: Potential book readers are under great pressure to improve, but have limited time. As organizations add more performance measures and look at their metrics more frequently, there's lots of data available… but does that really lead to improvement?

Current management methods such as red/green analysis, comparisons to targets, and comparisons to past results don't help them distinguish between “noise” and meaningful “signals” in those metrics. A better method would save time and help focus efforts where they matter – knowing when it's appropriate to react and look for root causes of changes in performance… and when to step back and study and improve the system and its overall performance in a more systematic, less reactive way.

I also have a placeholder page on Leanpub.com, which is where I plan on initially publishing the book. I'll probably go the “in-progress publishing” route that they define as the core of “Lean publishing,” meaning early buyers will be able to buy the first few chapters and then give input and feedback.

I'm still working with potential cover concepts, such as this one and others that I'll have made.

I'd love to hear your comments if you'd post them below or contact me

Here is a “word cloud” from early draft material of the book:

Related and Existing Content

Here is a webinar I've done on some of these concepts:

Some blog posts on the themes I'd cover in the book (but the book won't simply be a collection of blog posts):

Stop Wasting People's Time (in a #LeanStartup or any Organization) by Separating Signal From Noise

How “Process Behavior Charts” Save Us Time and Help Us Sleep Better at Night

Don't Turn Your Performance Metrics into “Success Theater”

Managing With Red/Green Charts is Like Driving By Looking at the Rear-View Mirror

Better Metrics & “Understanding Variation” – An Important Topic for Healthcare

The Book that Changed Me: “Understanding Variation”

Your “Lean Daily Management” Approach Would Be Even Better with Some Simple Statistical Methods

Reader Question: More Clarity in Visualizing Hospital Performance Data

Data Without Context Have No Meaning: Emergency Department Wait Time Billboards

What's Demoralizing? The Colors on a Chart or Not Improving the System?

Data Without Context Isn't Very Helpful; Don't Overreact to Each Up & Down

Are We 84.7% Certain We're in the 90th Percentile?

Consulting Case Studies Need Statistical Validity

Arbitrary Targets at DFW – What About Your Organization?

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