“Measures of Success” Resources Page

Related Reading:

• Understanding Variation: The Key to Managing Chaos (Wheeler)
• Out of the Crisis (Deming)
• The New Economics (Deming)
• Four Days with Dr. Deming (Latzko and Saunders)
• Fourth Generation Management (Joiner)

Workshop:

• Learn about Mark's workshop options for learning and practicing the methods from the book

Process Behavior Chart Templates:

• Excel File
• Google Sheets

Red Bead Game:

• More information about the Red Bead Game

Videos:

• A 15-minute talk Mark gave at Lean Startup Week 2017…
• See this blog post for a transcript and more info

• A webinar created by Mark Graban about Process Behavior Charts and Motivational Interviewing methods (and related blog post):