Interview with Congressman Will Hurd on Learning From a Campaign Mistake and the CIA
My guest for Episode #2 is not currently a business leader, but he is going back into the private sector in January 2021. He is Congressman Will Hurd, a Republican representing Texas’s 23rd Congressional District.
Hurd was student body president at Texas A&M University, he served as a CIA undercover operations officer including stints in the field in Afghanistan, Pakistan, and India. After working for a cybersecurity company, he was elected to the House in 2014.
Today, the Congressman talks about his “favorite mistake,” which includes his lessons learned from running and losing his first election in a runoff. We'll also hear about his experiences in the CIA and how they focus on training — and executing the mundane tasks perfectly — as a way to prevent bigger, catastrophic mistakes.
You can listen to or watch the episode below. A transcript also follows lower on this page.
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Automated Transcript
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.