Episode #18: Audie Penn and His “Favorite Mistake” That Got Him Fired

Episode #18: Audie Penn and His “Favorite Mistake” That Got Him Fired

My guest for Episode #18 is Audie Penn, an operational performance consultant at Audie Penn Consulting.

In today's episode, Audie tells a story about a job that he got fired from early in his career. Audie got results, but got fired, he thinks, for making people look bad for solving what had been viewed as a long-unsolvable problem. We talk about the importance of relationships and organizational politics and his lessons learned from that episode. He's now become a successful consultant, proof positive that we can build upon mistakes to end up stronger and better off for them. We also talk about what Audie calls “the dignity of work,” which I think is a very important concept.

You can listen to or watch the episode below. A transcript also follows lower on this page.

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Check out all episodes on the My Favorite Mistake main page.

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Quotes:

"As leaders, if we're not respecting people, if we're not providing that opportunity to participate and be part of the community, we are the problem."

Regarding Lean or operational excellence: "If you have all the operational tools, but you don't have the right culture, you will still fail."

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Automated Transcript (May Contain Mistakes)


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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