CHOW 2019

Thanks for inviting me to speak for Quality Week!

Here are my slides (a PDF via Dropbox)

Click to download

More Information

My book — Measures of Success: React Less, Lead Better, Improve More

More on Process Behavior Charts

Blog posts about Process Behavior Charts

Case studies on Process Behavior Charts

Webinar and how-to blog post

Articles by Mark Graban

React Less and Improve More by Using SPC More Effectively

One Way to Improve Your Lean Daily Management Board: From Lists of Numbers to Process Behavior Charts

Your “Lean Daily Management” Approach Would Be Even Better with Some Simple Statistical Methods