Thanks for having me speak at the ASQ Fort Worth Chapter!
See below for slides, videos, and links.
Slides (PDF):
Videos and Links:
The eBook Practicing Lean, which benefits the Louise H. Batz Patient Safety Foundation
My main page about Lean and “L.A.M.E.” (with links to other stories on this topic)
My story about “fudging the numbers” at GM
The UK story about office 5S gone wrong
Story about nurses complaining about being nitpicked over pens and pencils
The guy saying Lean will speed up your quality problems:
More examples of Lean Sigma being incorrect about Lean
The Toyota corporate website on TPS
My newly-released 3rd edition of Lean Hospitals: