To book Mark Graban for a speaking engagement, email Tom Neilssen at BrightSight Group – see Mark’s speaker page.
You can reach Mark’s office at 817-993-0630 or via Skype, username mgraban.
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Parents sue RCH after nurses gave child 10 times the prescribed drug dose heraldsun.com.au/news/victori…
Nothing reminds you that you're not in Tokyo anymore like the grouchy flight attendants of @AmericanAirlines. Please smile. Bows not needed.
The first 2:30 Sunday I experienced today was Tokyo. 2nd one now at DFW.
In Japan, you hardly ever see a trash can, yet there's hardly ever any trash laying around in trains, street, etc.
Maybe surprisingly, Toyota copied their #kaizen idea suggestion system from Ford in 1951, but made it better. #kaizentour