Hello — Thanks for attending my talk at the conference, as I really appreciated the invitation and the opportunity to visit Zürich and to meet people here.
Slides (PDF)
You can view or download the slides here, via Dropbox
![](https://www.markgraban.com/wp-content/uploads/2019/11/Screen-Shot-2019-11-06-at-3.22.04-PM.png)
Related Videos and Other Links
![](https://www.markgraban.com/wp-content/uploads/2019/11/Screen-Shot-2019-11-06-at-3.24.06-PM-1024x406.png)
My Most Recent Mistake
Here is a blog post about my mistake of losing my eyedrops:
Masaaki Imai on Kaizen
Franciscan Kaizen Videos (playlist of nine videos)
Other Kaizens
I should have shared this example!
More about my Toyota tour guide's Kaizen: