Hello — Thanks for attending my talk at the conference, as I really appreciated the invitation and the opportunity to visit Zürich and to meet people here.
Related Videos and Other Links
My Most Recent Mistake
Here is a blog post about my mistake of losing my eyedrops:
Masaaki Imai on Kaizen
Franciscan Kaizen Videos (playlist of nine videos)
I should have shared this example!
More about my Toyota tour guide's Kaizen: