Mark works with leaders who want real improvement — not quick fixes or compliance theater.
Mark Graban helps leaders build cultures of learning, better decision-making, and continuous improvement — without blame, overreaction, or performative change.
As a keynote speaker, consultant, and author of The Mistakes That Make Us, Mark works with organizations that are serious about improving performance by improving systems, leadership behaviors, and how people respond when things go wrong. His work bridges Lean leadership, psychological safety, and data-driven improvement in a way that is practical, human, and grounded in real organizational challenges.
Mark does not deliver canned presentations or recycled Lean slides. Each talk is shaped around your industry, your organization, and the problems leaders actually face — from managing metrics without chasing noise to creating conditions where people feel safe speaking up about mistakes, risks, and improvement ideas.
Most Recent Speaking Highlights Video:
2019 Lean Healthcare Conference Brazil (Virtual)
2018 KaiNexus User Conference
2017 Lean Startup Week
2014 – Kaizen and Continuous Improvement (Playlist)
2013 – How Lean Thinking Helps Hospitals
Presentation to an Agile / IT audience (video & slides – opens in new page)
2012 Lean Startup Conference
5-minute “Ignite” format talk – YouTube link
2011 Patient Flow Summit
Sample – YouTube link