Thanks for inviting me to speak and thanks for attending!
Here is a PDF of my slides (requires Dropbox access):
![](https://www.markgraban.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-20-at-8.40.07-AM.png)
Process Behavior Chart Template
- Template (Excel and more)
- Excel template with Blog data
- More resources
“How To” Detail
Here is a webpage and webinar video with “how to” detail about the calculations and how to create Process Behavior Charts (a.k.a. “control charts”):
Book References
My book Measures of Success:
Don Wheeler's book Understanding Variation: