Lidz Conference 2019

Thanks for inviting me and thanks for attending!

Here is an Updated PDF of my slides — and some other slides that I didn't have time for (requires Dropbox access)

Red Bead Game

Process Behavior Chart Template

“How To” Detail

Here is a webpage and webinar video with “how to” detail about the calculations and how to create Process Behavior Charts (a.k.a. “control charts”):

Book References

My book Measures of Success:

Don Wheeler's book Understanding Variation:

The NHS guidebook — Making data counttheir webpage

Case Studies