Iowa Lean Consortium Healthcare Exchange 2017
Thanks for letting me come visit and speak!
Here are some slides, videos, and other resources that take a deeper dive into today's topics that I touched on.a
Link to PDF – requires Dropbox access
Via Amazon — Kindle format | Paperback
Via LeanPub.com (Kindle, ePub, and PDF) — and Audio Book!
Blog posts and excerpts from chapters
Blog post about “bad office 5S”
Blog post about how that previous blog post helped somebody
The book Motivational Interviewing
The book Motivational Interviewing for Leadership: MI-LEAD
A webinar done by Ron Oslin (formerly of Toyota) on Motivational Interviewing for the Lean Enterprise Institute
A webinar I did that digs a bit deeper into this topic:
My books in the Healthcare Kaizen series
Videos of staff and leaders from Franciscan St. Francis Health