Iowa Lean Consortium Healthcare Exchange 2017

Thanks for letting me come visit and speak!

Here are some slides, videos, and other resources that take a deeper dive into today's topics that I touched on.a

My Slides:

Link to PDF – requires Dropbox access


Practicing Lean:

The book's website

Via AmazonKindle format  |  Paperback

Via (Kindle, ePub, and PDF) — and Audio Book!

Blog posts and excerpts from chapters

Blog post about “bad office 5S”

Blog post about how that previous blog post helped somebody


Motivational Interviewing

Blog posts on this topic

The book Motivational Interviewing

The book Motivational Interviewing for Leadership: MI-LEAD

A webinar done by Ron Oslin (formerly of Toyota) on Motivational Interviewing for the Lean Enterprise Institute

A webinar I did that digs a bit deeper into this topic:


My books in the Healthcare Kaizen series

Videos of staff and leaders from Franciscan St. Francis Health

Examples of boards and cards

Playlist via YouTube:


Thanks again!