Learn More:
Mark's page about Psychological Safety
Scroll down for:
- Slides
- Video of a similar talk
- Live polling results
- More resources
Slides:
Download Slides (PDF)
Recording of a Similar Session:
Polling Results
Examples of Candor That Might Be Punished:
Coverups
Disagreements with new policies
Complaining about a bad policy
Quality issues vs project schedule
Differences in vision.
Shooting it straight.
Correcting the HIPPO (Highest paid person opinion)
Backlash from revolting
Suggesting/pushing an idea that a leader is opposed to
Disagreeing with your leaders decisions or style
Complaining about another Department to your Director
Dialogue about disagreement with annual employee evaluations
Sharing actual results that are bad.
Not knowing the rules
Other Resources:
- The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation – book by Mark Graban
- Mark's interview with Amy Edmondson on the Lean Blog Interviews Podcast
- The 4 Stages of Psychological Safety – book by Timothy R. Clark
- The Fearless Organization – book by Amy Edmondson
- About Google's Project Aristotle