Preventing Mistakes Before They Happen, and Learning When They Do

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Mark's page about Psychological Safety

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Slides
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Slides :

Download Slides (PDF)

Mark's Book on Learning from Mistakes — Learn More

Recording of Webinars on This Topic:

Polling Results:

Other Resources:

The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation – book by Mark Graban

The Fearless Organization – book by Amy Edmondson
Mark's interview with Amy Edmondson on the “Lean Blog Interviews” podcast
Mark's interview with Amy on “My Favorite Mistake”

The 4 Stages of Psychological Safety – book by Timothy R. Clark
Mark's interview with Tim Clark on the “My Favorite Mistake” podcast

LeaderFactor Resources

Other Blog Posts by Mark Graban:

Psychological Safety as a Pre-Condition for Lean and Continuous Improvement

What Do We Mean by Vulnerable Acts in the Context of Psychological Safety?

At Toyota: Mistakes are OK, as Long as We Learn; Culture and Psychological Safety

Creating a Culture of Transparency: Lessons from GE CEO Larry Culp on Communicating Bad News to Leadership

4 Excellent Podcast Episodes on the 4 Stages of Psychological Safety – And More!

Telling People to Be Courageous vs. Making it Safe to Speak Up

Instead of Blaming the Worker, Look at Psychological Safety