Thanks for the opportunity to spend the day with you on Friday!
Here is a link to the slides I used, along with a few extra (PDF):
You can find Kaizen templates and more at our Healthcare Kaizen book's website: www.HCkaizen.com
Other book recommendations:
- The Checklist Manifesto: How to Get Things Right
- Turn the Ship Around!: A True Story of Turning Followers into Leaders
Here are the Franciscan videos that I mentioned, in this playlist:
Video about David Marquet and his US Navy ship: