Dutch Kaizen Class 2017

Thanks for the opportunity to spend the day with you on Friday!

Here is a link to the slides I used, along with a few extra (PDF):

You can find Kaizen templates and more at our Healthcare Kaizen book's website: www.HCkaizen.com

Other book recommendations:

• The Checklist Manifesto: How to Get Things Right
• Turn the Ship Around!: A True Story of Turning Followers into Leaders

Here are the Franciscan videos that I mentioned, in this playlist:

Video about David Marquet and his US Navy ship: