Leaders and improvement practitioners reach out to me with questions about Lean, leadership, psychological safety, and learning from mistakes. Some need a quick answer. Others benefit from deeper, tailored guidance on challenges that don't have simple solutions.
For those situations, I offer live virtual coaching — focused conversations designed to help you think more clearly about your specific context, make better decisions, and build the leadership habits that sustain improvement over time.
Who This Is For
Virtual coaching works well for:
- Senior leaders (CEOs, COOs, VPs) navigating culture change, Lean transformation, or psychological safety challenges and wanting a thinking partner who understands their context
- CI and quality directors who are stuck on how to sustain improvement, engage frontline staff, or influence leadership behavior
- Individual practitioners and managers looking for practical guidance on Lean methods, metrics, or leading improvement in their own teams
- Leaders outside healthcare who want to apply Lean thinking and psychological safety principles in manufacturing, technology, government, or other settings
What We Work On
Coaching conversations typically focus on challenges like these:
- Your Lean transformation feels stuck or superficial — and you're not sure what's actually in the way
- Improvement efforts don't sustain beyond the initial push
- Leaders or teams are hesitant to speak up about problems, mistakes, or ideas
- Psychological safety is lacking and it's affecting engagement and performance
- Your metrics are volatile and you're not sure whether to react or wait
- You want to lead differently but aren't sure what “differently” looks like day to day
Depending on your situation, we may work on Lean leadership mindsets and daily behaviors, building improvement systems that don't depend on heroics, using Process Behavior Charts to make better decisions with data, strengthening psychological safety as a foundation for everything else, or designing small, sustainable experiments that build momentum.
How It Works
We connect by Zoom, Microsoft Teams, FaceTime, or phone — whatever is easiest for you. Sessions are typically 60 minutes.
Coaching rate: $300 USD per hour. 10-session block: $2,500 USD (save $500).
Engagements are flexible. Some clients book a single session to work through a specific challenge. Others use an ongoing block for sustained coaching over several months.
Start with a Conversation
Before committing to anything, I offer a free introductory call to get acquainted and see if we're a good fit. Think of it as a small test of change — we'll explore what kind of support might be most useful for your goals.
If it feels like a good fit, we can talk about next steps. If not, you'll still leave with greater clarity about your challenge.
Let’s start the conversation.