ASQ Los Angeles Webinar November 2021 — Measures of Success
Thank you to David Hehir and the ASQ chapter for inviting me to present!
This page has slides and additional resources.
Mark's Book
Learn more about my book Measures of Success: React Less, Lead Better, Improve More:
- Book website
- Sample chapter
- Free templates
- Frequently Asked Questions
- Order the book (Paperback or Kindle)
Don Wheeler‘s book Understanding Variation:
Slides & Recording
Click the image for a PDF of the same presentation given to ASQ Ann Arbor (via Dropbox) | View the recording
Interactive Survey Responses:
Note: These are related to slides in the presentation. The slides just show the asking of the question with no results.
Recorded How-To Webinar:
Read the “how to” as a blog post, via KaiNexus
See more about why using the XmR chart is best with real-world data
Blog Posts About Process Behavior Charts
