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Mark's Book
Learn more about my book Measures of Success: React Less, Lead Better, Improve More:
- Book website
- Sample chapter
- Free templates
- Frequently Asked Questions
- Order the book (Paperback or Kindle)
Don Wheeler‘s book Understanding Variation:
Slides & Recording
Click the image for the PDF (via Dropbox) | View a recording of a similar talk
Recorded How-To Webinar:
Read the “how to” as a blog post, via KaiNexus
See more about why using the XmR chart is best with real-world data
Blog Posts About Process Behavior Charts
