Watch clips and full-length recordings from Mark's keynotes and conference presentations on psychological safety, Lean leadership, learning from mistakes, and managing metrics. For a quick overview, start with the highlights reel. For the full list of topics Mark speaks on, see speaking topics.
Speaking Highlights Reel
Watch a short overview of Mark's keynote style, stage presence, and audience engagement.
Featured Full-Length Talks
“When Being Right Is the Wrong Strategy for Change” — KaiNexus User Conference, 2018
Mark shares personal stories and practical strategies for shifting from top-down change to building genuine commitment. Delivered to an audience of continuous improvement leaders across healthcare and technology. (~30 min)
“Distinguishing Signal from Noise in Metrics” — Lean Startup Week, 2017
How leaders can use simple statistical methods to stop overreacting to normal variation in data. Presented on the main stage at Lean Startup Week in San Francisco. (~20 min)
Lean Healthcare Conference — Brazil, 2019 (Virtual)
Mark's virtual keynote on Lean leadership and improvement culture for a Brazilian healthcare audience. An example of his virtual presentation style.
“Kaizen and Continuous Improvement” — 2014 (Playlist)
A multi-part series covering the foundations of daily continuous improvement, including leadership behaviors, frontline engagement, and sustaining a kaizen culture.
Earlier Talks
These recordings are from earlier in Mark's career and cover foundational Lean healthcare topics. While the production quality reflects their era, the content demonstrates Mark's long track record in this space.
“How Lean Thinking Helps Hospitals” (2013) — Presentation to an Agile/IT audience
Lean Startup Conference (2012) — 5-minute “Ignite” format talk.
Patient Flow Summit (2011) — Sample clip.
Shingo Prize Conference (2010)
See more via my YouTube playlist
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