Mark’s Books:
- “Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement,” (2nd edition, November 2011)
- Official Book Website
- Shingo Research and Professional Publication Award Recipient, 2009.
- 1st Edition, August 2008.
- “Best of Lean Blog 2011,” - Kindle Bookstore | Buy PDF / .mobi / .ePub combo pack
- “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements,” co-authored with Joe Swartz, to be released in 2012.
Articles:
- ChangeThis Manifesto, “How Toyota Can Save Your Life… At The Hospital,” March 2007.
- Article, Society for Manufacturing Engineers Lean Yearbook 2007, “Riverside Medical Center Puts Lean in the Laboratory,” July 2007.
- Article, Society for Manufacturing Engineers Lean Yearbook 2008, with Lewis Lefteroff, “Lean and Process Excellence at Kingston General,” July 2008.
- Journal, LAB Medicine Journal, with Shana Padgett, “Lean Laboratories: Competing with Methods From Toyota,” July 2007.
- Web Article, Lean in Healthcare Overview, at LeanCEO.com , January 2008.
- Web Article, “Training Within Healthcare, It is just as relevant in 2009 as it was in 1944,” TWI News, January 2009. (PDF)
- Article, Journal of Hospital Medicine, “Hospitalists: Lean Leaders for Hospitals,” July/August 2010.
- Web Article, FierceHealthcare.com, “How lean management helped hospitals avoid layoffs,” October 2010.
- Article, Hospital Voice (Oregon Hospital Association), with Mike Orzen, “How lean thinking and mindsets support the Triple Aim,” February 2011.
- Journal, Global Business and Organizational Excellence, with Jim Adams, “CMCD’s lab draws on academics, automakers, and therapists to realize its own vision of excellence,” April 2011 (PDF)
- Article, For the Record, with Rob Harding, “Lean Management: Thin Is In,“ April 2011.
- Web Article, Quality Digest, with Gregory Jacobson, MD, “Putting the ‘Continuous’ Back into Health Care Improvement,” August 2011.
- Article, Hospitals & Health Networks, with Rob Harding, “Cut Costs by Reducing Redundant or Inefficient Activity,” August 2011.
- Web Article, Quality Digest, “Improving Health Care Quality Through Signs or Systems?,” December 2011.
MIT Masters Thesis:
- “An inventory planning methodology for a semiconductor manufacturer with significant sources of variability ,” June 1999.
